Privacy Policy

Last updated: 7th January, 2025

This Privacy Policy explains how Revight ("we", "us", or "our") collects, uses, and shares your personal information when you visit our website, use our services, or make a purchase from www.revight.co (the "Site"). By using our services, you agree to this Privacy Policy. If you do not agree, please do not use our services.

Changes to This Privacy Policy We may update this Privacy Policy occasionally to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on our Site and update the "Last updated" date.

How We Collect and Use Your Personal Information We collect personal information from you to provide our services. This includes:

Direct Information: Information you provide directly to us, such as:
- Basic contact details: name, address, phone number, email.
- Order information: billing address, shipping address, payment confirmation, email address, phone number.
- Account information: username, password, security questions.
- Shopping information: items you view, put in your cart, or add to your wishlist.
- Customer support information: details you include in communications with us, such as messages sent through our Services.
Cookies: We automatically collect certain information about your interaction with the Services ("Usage Data") using cookies, pixels, and similar technologies. Usage Data may include:
- Device information: type of device, operating system, browser type.
- Network information: IP address, internet service provider.
- Interaction data: pages visited, links clicked, time spent on the Site.
Third Parties: Information we obtain from third parties, including:
- Vendors and service providers: companies that support our Site and Services, such as Shopify.
- Payment processors: collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment and fulfill your orders.
- Online tracking technologies: information collected when you visit our Site, open or click on emails, or interact with our Services or advertisements.

We use this information to:

Communicate with you about your account, orders, returns, and exchanges.
Process payments and fulfill orders.
Provide customer support and respond to inquiries.
Improve and personalize our Services.
Comply with legal obligations and enforce our terms of service.
Protect our rights and the rights of our users.

Cookies We use cookies to enhance your experience on our Site. Cookies help us remember your actions and preferences, run analytics, and better understand user interaction with the Services. For specific information about the cookies we use related to powering our store with Shopify, see Shopify's Cookie Policy.

Most browsers automatically accept cookies by default, but you can choose to set your browser to remove or reject cookies through your browser controls. Please keep in mind that removing or blocking cookies can negatively impact your user experience and may cause some features and functionality to work incorrectly or no longer be available. Additionally, blocking cookies may not completely prevent how we share information with third parties such as our advertising partners.

How We Share Your Personal Information We may share your personal information with:

Vendors and Service Providers: Companies that perform services on our behalf, such as IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping.
Business and Marketing Partners: Including Shopify, to provide services and advertise to you. Our partners will use your information in accordance with their own privacy notices.
Affiliates: Within our corporate group, in our legitimate interests to run a successful business.
Legal Obligations: In connection with business transactions such as mergers or bankruptcies, to comply with legal obligations (e.g., responding to subpoenas, search warrants), and to protect or defend our rights and the rights of our users.

In the past 12 months, we have disclosed the following categories of personal information and sensitive personal information (denoted by *) about users for the purposes set out above:

Category	Categories of Recipients
Identifiers such as basic contact details and certain order and account information	Vendors and third parties who perform services on our behalf (e.g., Internet service providers, payment processors, fulfillment partners, customer support partners, data analytics providers)
Commercial information such as order information, shopping information, and customer support information	Business and marketing partners
Internet or other similar network activity, such as Usage Data	Affiliates

We do not use or disclose sensitive personal information for the purposes of inferring characteristics about you.

User Generated Content The Services may enable you to post product reviews and other user-generated content. If you choose to submit user-generated content to any public area of the Services, this content will be public and accessible by anyone.

We do not control who will have access to the information that you choose to make available to others and cannot ensure that parties who have access to such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information that you make publicly available, or for the accuracy, use, or misuse of any information that you disclose or receive from third parties.

SMS Policy We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us. Opt-in data and consent for text messaging will not be shared with any third parties except for messaging partners, for the purpose of enabling and operating our text messaging program.

In addition, you agree to our Messaging Terms (https://terms.pscr.pt/legal/shop/t82e2j-px/terms_of_service) and Messaging Privacy Policy (https://terms.pscr.pt/legal/shop/t82e2j-px/privacy_policy).

Third Party Websites and Links Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms, may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Children’s Data The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.

As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information We take reasonable measures to protect your information but cannot guarantee complete security. Any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

We retain your personal information as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our policies.

Your Rights and Choices Depending on your location, you may have rights to access, delete, correct, or restrict the processing of your personal information. You can manage communication preferences and opt out of promotional emails.

If you have any questions or need to exercise your rights, please contact us. We will not discriminate against you for exercising any of these rights. We may need to verify your identity before processing your request. You may designate an authorized agent to make requests on your behalf, and we will require proof of authorization and may need to verify your identity directly with us.

Complaints If you have any complaints about how we process your personal information, please contact us using the details provided below. If you are not satisfied with our response, you may have the right to appeal our decision or lodge your complaint with your local data protection authority, depending on where you live.

International Users Please note that we may transfer, store, and process your personal information outside your country of residence, including in the United States. Your personal information may also be processed by our staff and third-party service providers and partners in these countries.

If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses, or equivalent contracts issued by the relevant UK authority, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Contact If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your rights, please email us at info@revight.com